Legal · viviinnis

Terms of Service

Please read these terms carefully before using the viviinnis website or engaging in any business relationship with us. By accessing our site, you agree to be bound by the following conditions.

Last updated: January 1, 2025
Section 01

Acceptance of Terms

By accessing or using the viviinnis website (the "Site") or by engaging in any business inquiry, order, or transaction with viviinnis, you ("User," "Buyer," or "Business Partner") acknowledge that you have read, understood, and agree to be bound by these Terms of Service ("Terms") and our Privacy Policy.

These Terms apply to all visitors, prospective buyers, wholesale partners, and any other party who accesses or uses the Site. If you do not agree to these Terms, you must immediately discontinue use of the Site and refrain from engaging in any business relationship with viviinnis.

These Terms constitute a legally binding agreement between you and viviinnis. Use of the Site by your employees, agents, or authorized representatives on your behalf also constitutes your acceptance of these Terms.

Section 02

Website Usage Rules

You agree to use the Site solely for lawful business purposes and in accordance with these Terms. The following rules govern your use of the Site:

Permitted Uses

  • Browsing product catalogs and pricing information for legitimate B2B sourcing purposes.
  • Submitting business inquiries and sample requests through designated contact forms.
  • Accessing downloadable resources (e.g., product specifications, line sheets) provided for business partners.

Prohibited Activities

  • Using automated tools, bots, scrapers, or crawlers to extract data from the Site without prior written consent.
  • Attempting to gain unauthorized access to any portion of the Site, server, or connected systems.
  • Reproducing, republishing, or redistributing any content from the Site for commercial purposes without authorization.
  • Transmitting any harmful, offensive, or fraudulent content via the Site's communication channels.
  • Impersonating any person, entity, or business partner in communications with viviinnis.

viviinnis reserves the right to suspend or terminate access to the Site for any user found to be in violation of these usage rules, without prior notice.

Section 03

Intellectual Property

All content on the Site -- including but not limited to the viviinnis brand name, logo, product photographs, product designs, written copy, catalog materials, packaging concepts, and website design -- is the exclusive intellectual property of viviinnis and is protected under applicable U.S. and international copyright, trademark, and trade dress laws.

Photography

All product and brand images are proprietary assets.

Designs & Styles

Original product designs and style innovations are protected.

Written Content

All copy, descriptions, and documentation are copyrighted.

Trademarks: "viviinnis" and associated logos are trademarks of viviinnis. You may not use our trademarks, trade names, or brand elements in any manner without our prior written consent, including in any marketing materials, domain names, or social media handles.

Limited License for Business Partners: Authorized wholesale buyers and business partners may use approved viviinnis product images and descriptions solely for the purpose of reselling viviinnis products on approved channels (e.g., Amazon listings, authorized e-commerce stores). This limited license does not transfer ownership of any intellectual property and may be revoked at any time.

Any unauthorized use, reproduction, distribution, or modification of viviinnis intellectual property may result in civil and/or criminal liability. We actively monitor and enforce our intellectual property rights.

Section 04

Disclaimers

General Disclaimer

The Site and all information, content, materials, and services provided herein are offered on an "AS IS" and "AS AVAILABLE" basis without warranties of any kind, either express or implied.

Product Information: While viviinnis makes every effort to ensure that product descriptions, specifications, pricing, and availability information on the Site are accurate, we do not warrant that such information is complete, current, or error-free. Product images are for illustrative purposes and actual products may vary slightly due to manufacturing tolerances, photographic conditions, or monitor display settings.

Business Outcomes: viviinnis makes no representations or warranties regarding the commercial success, resale performance, or profitability of any products purchased from us. Market conditions, platform policies (including Amazon), and consumer demand are beyond our control.

Third-Party Links: The Site may contain links to third-party websites (e.g., Alibaba, Amazon) for reference purposes only. viviinnis does not endorse, control, or assume responsibility for the content, privacy practices, or availability of any linked third-party sites.

Regulatory Compliance: It is the buyer's sole responsibility to ensure that all products purchased from viviinnis comply with applicable federal, state, and local laws, regulations, and platform requirements in their respective markets, including but not limited to FDA cosmetic regulations, FTC guidelines, and Amazon seller policies.

Uptime & Availability: viviinnis does not guarantee that the Site will be uninterrupted, error-free, or free from viruses or other harmful components. We reserve the right to modify, suspend, or discontinue the Site at any time without notice.

Section 05

Limitation of Liability

To the fullest extent permitted by applicable law, viviinnis, its owners, employees, agents, suppliers, and business partners shall not be liable for any indirect, incidental, special, consequential, punitive, or exemplary damages arising out of or in connection with:

Your use of or inability to access the Site
Loss of profits, revenue, or anticipated business opportunities
Delays or disruptions in shipping or fulfillment due to force majeure events
Any errors or inaccuracies in product information or pricing on the Site
Third-party actions, platform policy changes (e.g., Amazon), or market fluctuations
Data loss, unauthorized access, or security breaches beyond our reasonable control

Cap on Direct Liability

In any event, viviinnis's total cumulative liability to you for any direct damages arising from a specific transaction shall not exceed the total amount paid by you to viviinnis for the specific order giving rise to the claim, during the three (3) months preceding the date the claim arose.

Some jurisdictions do not allow the exclusion or limitation of certain warranties or liabilities. In such cases, our liability will be limited to the maximum extent permitted by applicable law.

Section 06

Governing Law & Dispute Resolution

These Terms of Service and any dispute or claim arising out of or in connection with them (including non-contractual disputes or claims) shall be governed by and construed in accordance with the laws of the State of Delaware, United States of America, without regard to its conflict of law provisions.

Informal Resolution: Before initiating any formal legal proceedings, both parties agree to attempt to resolve any dispute informally by contacting viviinnis directly at the contact information provided below. We will make good-faith efforts to resolve the matter within thirty (30) days of receiving written notice.

Binding Arbitration: If informal resolution fails, any dispute, controversy, or claim arising out of or relating to these Terms, or the breach, termination, or validity thereof, shall be finally settled by binding arbitration administered under the rules of the American Arbitration Association (AAA), conducted in English. The arbitration shall take place in the United States, and the arbitrator's decision shall be final and binding.

Jurisdiction: Notwithstanding the arbitration clause above, either party may seek injunctive or other equitable relief in any court of competent jurisdiction to protect intellectual property rights or prevent irreparable harm. You consent to personal jurisdiction in the state and federal courts located in Delaware for this purpose.

Class Action Waiver: You agree that any arbitration or legal proceedings shall be conducted on an individual basis only and not as a class, collective, or representative action. You waive any right to participate in a class action lawsuit or class-wide arbitration.

Section 07

Changes to These Terms

viviinnis reserves the right to update, modify, or replace these Terms of Service at any time at our sole discretion. When we make material changes, we will update the "Last Updated" date at the top of this page.

We encourage you to review these Terms periodically. Your continued use of the Site or continued business relationship with viviinnis after any changes have been posted constitutes your acceptance of the revised Terms. If you do not agree to the updated Terms, you must discontinue use of the Site.

For significant changes affecting ongoing business arrangements, viviinnis will make reasonable efforts to provide notice via email to registered business partners where contact information is available.

Section 08

Contact Us

If you have any questions, concerns, or requests regarding these Terms of Service, please do not hesitate to reach out. Our team is committed to clear, responsive communication.

Company

viviinnis

Business Hours

Monday - Friday, 9AM - 6PM EST

Response Time

Within 1-2 business days

Send Us a Message

© 2025 viviinnis. All rights reserved. These Terms of Service were last updated on January 1, 2025.